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mailbox chat css help request | Forum

ariam Dec 14 '16
I am using "Showcase Dark" Theme for website
when writing a new message to user, text cannot be seen.
I have tried editing CSS, and theme colors from admin panel.
it have no effect and nothing works

I do not mind changing text color or textbox background color.
I need it only for mailbox chat messages.

any one have an idea where this can be set?

CSS file attached
Message box photo attached
  MessageBox.jpg (13Kb)
  Theme.css.TXT (137Kb)
dave Leader
dave Dec 14 '16
Have you tried to contact the developer to see if they know how to do this.  You can use the console to show what css changes that text color, then add that css in your admin theme custom css so it does not get overwritten by an update. 
The Forum post is edited by dave Dec 14 '16
ariam Dec 14 '16
Yes I did.
no reply from developer
this is why I'm trying here

I have tried to look what change it.  I simply could not find it
The Forum post is edited by ariam Dec 14 '16
dave Leader
dave Dec 14 '16
what browser are you using chrome or FF ?
dave Leader
dave Dec 14 '16
I will assume you are using FF 

just open up the message box, right click and choose inspect element

the code is below, as you move up and down on the code the above will show you what is affected.  

If you look on the right side below, it shows you the css you may have to play with it a bit to get so you are familar with it. 

if you click on the color dot on the right side there you can change the color and see if it changes in the box.  So this is the css you need to put in your custom css in admin themes css


color: rgb(51, 204, 102);


and that will make that text green.  If you want another color just change the color on the popup and it will show you the code. 

Dont forget to clear your cache with dev mode 

The Forum post is edited by dave Dec 14 '16
dave Leader
dave Dec 14 '16
Actually its not working, wait till tonight please darryl is good at css im not, lets see what he says.. sorry 

actually wait, im using cloudflare too and i didnt clear my cloudflare cache.  So it should work for you if you dont use cloudflare. 

The Forum post is edited by dave Dec 14 '16
Darryl B Leader
Darryl B Dec 14 '16
This should take care of the subject line, and the message window. The dev must have set the color to #fff. Just copy, and paste this into you custom css box for the theme in the admin panel.

.ow_chat_dialog .ow_chat_subject_block input {
    color: #585858 !important;
.htmlarea_styles.mailbox {
    color: rgb(51, 51, 51) !important;

I was almost right. The dev did add a light font, but should have changed the color scheme of the message box to accommodate the font color. They also used the "!mportant" tag to override the ow css. This should work for you.

I didn't see any posts in the theme's forum. You may want to bring this to the devs attention so he can address it with an update as well.
The Forum post is edited by Darryl B Dec 14 '16
dave Leader
dave Dec 15 '16
Thanks Darryl for the help, excellent. :)
ariam Dec 16 '16
Hey Darryl.

I have copy-paste the code to admin panel
nothing happen.

Taking your advice and reposting this issue at Theme Forum.