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real problem with plugins update | Forum

Thaer
Thaer Jan 14 '11
Hello,
In admin panel, I saw that the plugin need updates.
when trying to update MAILBOX something goes wrong i got blank page.
I do not know what to do, I have no backup.
any ideas?
www.yocua.com
The Forum post is edited by Thaer Jan 14 '11
Thaer
Thaer Jan 14 '11
I solved the problem
1 - delete the folder of the plugin in this case mailbox.
2- go to phpmyadmin and explore your data base delete tables for the faulty plugin.
3- go to ow_system_plugins/base/components/console.php an delete this lines:
-----------------------------------------------------------------
{
OW::getPluginManager()->getPlugin('mailbox');

$mailsCount = MAILBOX_BOL_ConversationService::getInstance()->getNewInboxConversationCount(OW::getUser()->getId());

$links['mailbox'] = $router->urlForRoute('mailbox_default');

if ( $mailsCount > 0 )
{
$this->assign('new_mail', array('href' => $router->urlForRoute('mailbox_default'), 'count' => $mailsCount));
}
}

}
catch ( Exception $e )
{
try
--------------------------------------------------------------------
also delete this line:

'mailbox' => $language->text('base', 'console_item_label_mailbox'),

and ready your website is working again
retain all data except the data eliminated plugin
The Forum post is edited by Thaer Jan 14 '11
beyondherd
beyondherd Jul 14 '23
I am also facing the same issue with my webpage Justin Billingsley. Kindly help me anyone.