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Does not display correctly - Oxwall Classifieds (Beta) | Forum
Chris Claassen
Mar 4 '17
Headings look more like variable names, not the same as shown in demo. Developer seems unable to fix it without login in on my site, not cool
Purusothaman Ramanujam
Mar 6 '17
1) Either it's an incorrect installation.
2) Or you might be using older version.
Yes, I requested for test admin access as this issue is not a common one and can't be reproduced. And you can't fix anything which can't be reproduced. This plugin is used by many in produdction without issues.
Without any useful inputs and communication, there is nothing I can do to do my job.
If I can't fix your issue I can give you 100% refund.
The Forum post is edited by Purusothaman Ramanujam Mar 6 '17
Chris Claassen
Mar 6 '17
I use some of your other software (paid ones included) without problem - this is not a personal issue, it is a functional one. I am in need of a classifieds module, that is why I purchased this as well. If it does not work I will have to get something else.
The claim has been filed with PayPal already and they will surely be in contact with you.
Purusothaman Ramanujam
Mar 7 '17
I understand that you face issues with this particular plugin.
As it's a policy of not giving me developer access, I have the policy of not refunding without looking on the issue and fixing it.
As said, I will refund 100% if the issue is truly with the plugin and can't fix.
Chris Claassen
Mar 7 '17
What level of access do you need? Is Administrator on the Oxwall site adequate? I cannot give you access to the files on cpanel as well, surely you can understand that?
Purusothaman Ramanujam
Mar 7 '17
PLEASE delete the zip file. It's a paid plugin and you are not supposed to make it public in the forum.
Purusothaman Ramanujam
Mar 7 '17
What level of access do you need? Is Administrator on the Oxwall site adequate? I cannot give you access to the files on cpanel as well, surely you can understand that?
First step please share your site url and admin account via Private Message. You can either create a temp admin user or use a temporary password for your admin account.
The Forum post is edited by Purusothaman Ramanujam Mar 7 '17
Chris Claassen
Mar 7 '17
Still not right, this time its not just cosmetic but functional. Category structure not shown with item display, only at creation. One might as well not even create levels, if only the last category level is used in displays,
The Forum post is edited by Chris Claassen Mar 7 '17
Purusothaman Ramanujam
Mar 7 '17
Let's keep our discussion in one place. It will save time for both of us. If you want in forum, I am fine.
Please share your screenshot of the category order problem that you referred.
Purusothaman Ramanujam
Mar 8 '17
License is assigned for your testing. Please share the details. It was earlier removed as refund is completed.
Chris Claassen
Mar 8 '17
You know what, this software is too buggy for my taste, I cannot even create the category breakdown I need to have and then it doesnt use the categories on display.
Seeing that this has been refunded already, I will purchase a similar plugin from another developer and get my site going without any further delay
Software uninstalled
Purusothaman Ramanujam
Mar 8 '17
Thanks for the update. Software is not buggy. It just does not suit your needs.
Revoking the license back.
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