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Avatar crop - user experience issue | Forum

IntrigU
IntrigU Jun 2 '17
A lot of users attempt to upload their avatar, however when they click outside of the avatar crop area the process is abandoned and they are shown the registration form again. A lot of users assume that the avatar upload has actually taken place, and end up creating a profile without a photo.


Here is a live session recording of an actual user having this problem.



The Forum post is edited by IntrigU Jun 2 '17
Locofans
Locofans Jun 6 '17
Hi, what is your site URL?