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Update issues - Venus | Forum
Shaun
Jul 16 '17
When updating or reuploading the theme I an error message saying that mysql has gone away and the theme looks like this.
Shaun
Aug 2 '17
Tried that and still had problems.
So far I can't update this theme. Anyone else havng any issues?
So far I can't update this theme. Anyone else havng any issues?
Rob
Aug 13 '17
Very strange, but we did a test of uploading themes where the situation (PC on the same to the Internet) was always the same.
Other themes were uploaded very quickly and could be activated without any problems.
But with this theme it did 4x as longer as it was uploaded, plus we received an error (see attach) once the theme was uploaded.
After refreshing the screen and activating the theme, we got the same result as shaun.
We are very sorry, but something is not good with the file we get from this site.
Rob
Aug 13 '17
A fairly cumbersome way of installing a themebut okay.
We have uploaded the zip file through our DirectAdmin control panel to the themes folder and unpacked it there.
Then, via config.php, run the devmode a couple of times, then log in as admin on the aware website.
Then activated the theme.!
Fine, the theme worked, but after closing the website the login part was not visible.
The aware website is closed for visitors by the way.
We have uploaded the zip file through our DirectAdmin control panel to the themes folder and unpacked it there.
Then, via config.php, run the devmode a couple of times, then log in as admin on the aware website.
Then activated the theme.!
Fine, the theme worked, but after closing the website the login part was not visible.
The aware website is closed for visitors by the way.
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