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Topic location: Forum home » Support » Bug reports and troubleshooting

Graham Feb 1 '18

Hello,

Guys I just want to know if the attached error is my fault or my webhosting's fault???

My URL: https://www.wolfenbuettlerwoelfe.de/

The error:

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at webmaster@wolfenbuettlerwoelfe.grahammiranda.com to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

Attachments:

errir.PNG (264Kb)

Graham Feb 1 '18

I sent my webhosting an email and they replied with the following:

Hello,

Please note that, The memory_limit in the php.ini file of your domain "wolfenbuettlerwoelfe.de" has been exceeded. I tried to increase the memory_limit but it has already increased to the maximum value 1GB.

Your websites is using more resource usage, You need to contact with your website developer in order to optimize your website in order to resolve the issue.

Thank you for your understanding,
Lifetime.Hosting
Pay Once - Host Forever

Graham Feb 1 '18

can someone please help me?

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Website is down | Forum