Hello, when i entered the database e.g. host, user , pass and other stuff. I click continue for me to install the software , but nothing happens , it comes up with a white screen.. does anyone know the problem and if so , could they help me please
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database [Answered] | Forum
Pete
Oct 15 '12
. Check your db name, db username and it's password, and check server name because it could be localhost or could be specific value ,or something you have put wrong like _ instead of like - or mist a letter or number out of your p/w user name
Christopher
Oct 15 '12
the host is localhost I've checked with my host because hes a friend of mine< and the database i created and put in the boxes ect: and pass is correct cos i've double checked it,, so i dont know whats wrong with it
Pete
Oct 15 '12
You might be better uploading a copy of oxwall yourself to server.,doing it that way .
Christopher
Oct 15 '12
thats what i've done , I've uploaded a copy of oxwall to my ftp , and went to www.mydomain.com/ow_install ; and i do the site thingy , then i click continue and database comes up , i enter details , and click continue and thats when the white screen comes up ,
Christopher
Oct 15 '12
have you got skype and then maybe you could help me / my skype is christophermurray89
Pete
Oct 15 '12
It may be a the problem for this and many other installations encountering this error is due to a time-out in PHP
To correct it, change the php.ini file to have
max_execution_time = 120
max_input_time = 120
You will have to contact your host to do this
I would first try to reupload a fresh copy of the oxwall script
Christopher
Oct 15 '12
oh ok , do you have facebook ? or something , then you could help me if i have any questions
Christopher
Oct 15 '12
nah still dosnt work mate.. i enter the correct details for database and i click continue and it just comes up with a blank white page
Team
Team ross
Jan 7 '14
Chris Usti,
You sent me PM that you have fixed the problem. Can you please, share the solution, in case our community members run into this problem?
Team ross
Jan 7 '14
Christopher, have you managed to solve the issue with the database step during installation?
