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Request download and request deletion button - GDPR | Forum

Shaun Oct 19 '18

Have tried using both of these buttons and see the green bar with the request successful message but nothing happens.

Admin does not get a notification and nothing is auto generated.

Am I missing something?

Rob Oct 19 '18

We have tried this plugin, and indeed received the request from a member at the website E-mail address.

However, there is no link whatsoever to the request, which means that you have to log in as Admin and open the plug-in to handle this request.

Small bit cumbersome.

The member should immediately receive this information.!

Furthermore, the use of a csv file is not that easy for members to open.

A generally easy-to-read file would be the solution for this.

Shaun Oct 20 '18

I did indeed receive an email re the request about 30 minutes after posting so appears to working.

Thanks for the plugin.

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