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User Credits plugin: No download after purchase | Forum

Topic location: Forum home » Support » Oxwall Store
Gerry Lacuarta
Gerry Lacuarta Nov 27 '19
Hi I purchased the User Credits plugin ($99) and paid for it with Paypal, but the plugin is not appearing on My Purchases here. 


Can you help me get the download and license?

Payment sent to Skalfa LLC    November 22, 2019 at 6:20:48 PM PST   Transaction ID: 2A7057010R2753107   Payment Status: COMPLETED

The Forum post is edited by Gerry Lacuarta Nov 27 '19
David
David Nov 27 '19
It's a Paypal issue, but I don't know the exact details.  What I know is that the last 3 plugins I bought... I had to contact the seller directly to have him release the plugin into your purchase list. It sucks, I know.  Someone really needs to look into this, because some sellers are not reach-able.
Oxwall Germany Club
Oxwall Germany Nov 27 '19

David is right, please contact the developer directly: https://www.skadate.com/contact


Thank you.

The Forum post is edited by Oxwall Germany Nov 27 '19
Gerry Lacuarta
Gerry Lacuarta Nov 29 '19
Thank you for the suggestions! 


I finally received the plugin. I bought the plugin with Paypal Credit and it was pending for a while and I contacted the seller Skalfa.


Works great!



David
David Nov 30 '19
Glad to hear it! Happy Holidays.