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Locked Out Of My Website! | Forum

Joe
Joe Dec 31 '19
I am locked out of my website! This is very frustrating. It is asking me to email verify but no emails are going to any of the emails provided.  I am the admin why is the site asking me to verify? I was able to bypass this on one of my other websites by cleaning the cache and able to get to the admin section but this time I am completely locked out of the site.


Does anyone know a way to fix this? 



Chris_W
Chris_W Dec 31 '19
Did you do a manual install, or use cPanel Softaculous?  If you did a manual install, log into phpMyAdmin and look in the database in ow_base_user to see what email they are expecting.  If you used Softaculous, look at the install there and find the email address used.
The Forum post is edited by Chris_W Dec 31 '19
Joe
Joe Dec 31 '19
I did manual install I will check phpMyAdmin.
Joe
Joe Dec 31 '19
OK I was able to locate the verification I think it was lost in spam. I am now able to get into the website thanks Chris. 
Chris_W
Chris_W Dec 31 '19
Glad you are in :)