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Question before buying Membership X plugin: Option for users to cancel paid subscription - Membership X | Forum

Jamie
Jamie Feb 15
Hi,


I'm interested in purchasing this plugin for a specific function... I would like my website users to have the option on-site to "cancel" or "downgrade" a recurring paid subscription.


I see from the screenshots that with Membership X plugin users can see their active subscription with the option to "extend" membership when it expires.


My question is... is there an option for users to click "cancel" for a recurring paid subscription?


In other words can users downgrade from recurring paid membership to the default free membership?


Many thanks

Jamie

ArtMedia
ArtMedia Feb 27
Yes, but users must also cancel it on payment provider, which they select, because they automatically renew subscription, eg. when pay for subscribtion by paypal, then on paypal you have activate recurring payment
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