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Paid for plug-in but didn't receive the download link to it. | Forum

Topic location: Forum home » Support » Oxwall Store
ES C May 2 '21
Hi all

I bought the Users Management Tools (29 USD) but I cant see the download link in my client area, under "purchases".

What should I do?


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Patricia Zorrilla Leader
Patricia Zorrilla May 2 '21

There are several developers who have abandoned OxWall.

Before buying a plugin it is advisable to send a private message to the developer to check if he responds, with this you will know continue here or if he has left OxWall.

I see that you have not opened a topic in the plugin forum


that it is the right place for these matters, so other potential buyers would be warned.

OxWall does NOT send an email when there is a sale, but it will send it within three days if you create a topic there or if you send it a private message.

Send him a private message and if he does not respond, open a claim in PayPal.

Unfortunately for developers for digital product sales PayPal almost always works out in favor of the buyer.

ES C May 3 '21
Ok, thanks for the advice. Will do as suggested.