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SMTP not working | Forum

Topic location: Forum home » Support » General Questions
Doug H
Doug H Nov 26 '12
I am unable to send or receive any emails I tried different setting and still no luck, can anybody help.
Alia Team
Alia Nov 26 '12
Doug, what kind of emails exactly are you trying to send? Is it just mass mailing? or some kind of notifications as well?

What are you current SMTP settings?
Doug H
Doug H Nov 26 '12
Im trying to send both mass mailing and inviting new members, my settings:

Enable  is checked

Host:port mail.hdtvexpressservices.com 26

user name and pasword and secure connection off

Alia Team
Alia Nov 28 '12
Dough, seems to be correct. Do emails gets send out when SMTP is disabled? If they are being sent then something is wrong with your mail server. Let me know if emails are not send out even with SMTP being turned off.
Doug H
Doug H Nov 28 '12

I have tried all posible ways( on/off enable/disabled) and It says that email was sent but its never received.

 

Alia Team
Alia Nov 29 '12
Dough, can you PM me your admin panel username and pass?