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How to Migrate Exchange 2010 to 2013? | Forum

Topic location: Forum home » Support » General Questions
Rachel
Rachel Sep 2 '22
Microsoft has ended support for MS Exchange 2010 as it reached its end of life. Thus, organizations are required to Upgrade Exchange 2010 to 2013 in order to continue getting the latest security updates, patches, and features.

However, Exchange migration is a complex task and requires extensive planning and preparation. There are several factors that you need to consider and prepare a checklist before migrating Exchange Server 2010 to 2013 or 2016. By considering and analyzing these factors, you can ensure a successful Exchange migration.

Exchange 2010 to 2013/2016 Migration Overview
The Exchange migration process typically follows a particular set of necessary procedures along with prerequisites. Essentially, the Exchange 2010 to 2013 or 2016 server migration process is sub-divided into three main phases:

Planning
This phase contains critical information that is required for a successful migration process. It includes segments such as Setup and Deployment, Mailbox, Public Folders, Mail Flow, Exchange Management Shell, Client Connectivity, and Exchange 2010 Coexistence.
Deployment
The second phase guides users about deploying Exchange 2013 or 2016 and then migration from Exchange Server 2010 to 2013/2016, along with coexistence establishment without disrupting the existing services.
Migration
The third and last phase is all about migration. It includes migration of mail flow, public folders, clients, mailboxes, etc. For this, the best way is to use a reliable Exchange migration software (EDB to PST Converter) to move mailboxes from Exchange 2010 Server to 2013 or 2016.
Exchange 2010 to 2013/2016 Migration Checklist
Following is the Exchange 2010 to Exchange 2013/2016 server migration checklist.

1. Get Acquainted with the Release Notes
The first and foremost thing to do is to check the release notes on the new version to which you want to update. It contains information that is required for a successful deployment and migration of Exchange. It contains segments such as Setup and Deployment, Mailbox, Public Folders, Mail Flow, Exchange Management Shell, Client Connectivity, and Exchange 2010 Coexistence with Exchange 2013 and 2016.

2. Authenticate the System Requirements
This section acquaints you with the obligation of the Exchange 2013 or 2016 installation. It includes information about hardware, clients, software, operating system, or network needs. Further, it guides you about the supported coexistence scenarios.

3. Check and Ensure whether Prerequisite Steps are Done
This section entails the installation of requirements for the Exchange Mailbox Migration, Edge Transport Server, and Client Access roles. These installation steps are for Windows Server 2012 R2, Windows Server 2012, and Windows Server 2008 R2, along with Service Pack 1 (SP1) Operating System prerequisites.

It also offers details about the prerequisites needed for the installation of the Exchange management tools on Windows 10, 8.1, 8, and 7 systems. Further, it guides you about the deployment security checklist. This list ensures whether Exchange objects ACL rights are minimized, administrative permissions are in sync with the modification requirement, or each internal default message path is encrypted.

4. Ensure Configuration of the Disjoint Namespace
Configure the Domain Name System (DNS) suffix search list by using the Group Policy Management console. The DNS suffix search list is needed to add multiple DNS suffixes.

5. For all Exchange 2010 Mailbox Databases, Choose an Offline Address Book
Use the Exchange Management Shell or the Exchange Management Console for provisioning the offline address book (OAB) downloads recipients. There are three ways to identify which recipient uses which OAB.

These methods are required when an individual uses multiple OABs in the organization.

Per Mailbox Database
For this, you need to access the Exchange Management Shell or Exchange Management Console. It will specify you about the public folder database and the OAB being downloaded by the recipients.
Per Recipient
For this, you need to use the Set-Mailbox cmdlet within the Exchange Management Shell. At this level, you cannot specify the public folder database but can state which recipients will download the OAB.
Per Multiple Recipients
For this, you need to use a pipelined command in the Exchange Management Shell. At this level, you can define some OAB recipients for downloading a particular OAB based on mutual attributes.
6. Generate the Legacy Exchange Hostname
Create and check the legacy domain name system (DNS) hostname. It is necessary to ensure that legacy Exchange 2010 and Exchange 2013 coexist. Client Access servers and Autodiscover use this hostname while redirecting legacy users to the servers.

7. Exchange 2013/2016 Installation
Use Microsoft Exchange Server 2013 or 2016 setup wizard for Exchange 2013/2016 Mailbox and Client Access roles installation. Further, it also guides how you can verify the installation of Microsoft Exchange Server Migration from 2010 to 2013 or 2016. For this, the recommended way is to run the Get-ExchangeServer cmdlet and review the setup log file.

8. Prepare an Exchange 2010 Mailbox
In an Exchange organization, mailboxes are considered as the most common recipient type for the information workers. Every mailbox has an Active Directory user account associated with it. These mailboxes are used to send and receive messages and to salvage tasks, appointments, documents, messages, notes, etc. You can easily create the mailbox by using PowerShell or EAC.

9. Ensure Configuration of Exchange-related Virtual Directories
You must ensure the Exchange-related virtual directories configuration. Irrespective of the fact that Exchange 2013 or 2016 Client Access server does not tackle client protocols processing, still certain settings need to be applied to the Client Access server. These settings are for certificates and virtual directories.

10. Ensure Configuration of Exchange 2010 and 2013 or 2016 Certificates
This section outlines an overview of Digital Certification. It also provides details about different types of certificates, which certificates to choose, Proxying, and Digital Certificate best practices.

Generally, in Exchange, SSL is designed to create secure communication between server and client. This is because the clients use computers as well as smartphones inside an organization and computers outside an organization. Therefore, when we install Exchange 2013 or 2016, client communication is auto-encrypted.

11. Ensure Configuration of Edge Transport Server
Create Internet mail flow using a subscribed Edge Transport server. To establish Internet mail using an Edge Transport server, an individual needs to subscribe the Edge Transport server to an Active Directory site. On subscription, it auto-generates the much-needed twin Send connectors for Internet mail flow.
These configured Send connectors are as follows:

One Send connector is to direct the outbound email to all Internet domains
Another Send connector is to direct Edge Transport server Inbound Email to the Exchange 2013 or 2016 mailbox server
Before beginning the configuration process, you need to perform the following:

Assign Permissions
Authoritative domains and email address policies for Exchange organization need to be configured
Enable Secure LDAP Port 50636/TCP
12. Ensure Configuration of Unified Messaging
To successfully deploy Unified Messaging (UM), there are certain factors that you should consider. These factors are the different components, features, and elements of Unified Messaging. These factors help in planning appropriate Unified Messaging infrastructure as well as deployment. It is the most basic yet vital step that helps in UM deployment.

It helps you in planning your Voicemail System, UM Deployment, and establishing a connection with the telephony network. To proceed with deployment, you need to be aware of UM IP gateways, UM hunt groups, UM mailbox policies, voice mail for users, UM services, UM dial plans, auto-answer, and route incoming calls.

13. Enable and Ensure Configuration of Outlook Anywhere
This section guides the user about Outlook Anywhere and its benefits. In the Exchange Server, it is also defined as RPC over HTTP. The main feature of this attribute is that it allows Microsoft Outlook 2013 or 2010 clients to establish a connection with their particular Exchange Server even over the Internet and from outside the Corporate Network. It will entail you about Outlook Anywhere management, coexistence, and testing of connectivity.

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The Forum post is edited by Rachel Sep 2 '22