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How can online reviews influence a potential buyer? | Forum
NickSun
Jan 16 '23
Hi all, I’m planning to open my own small business and I’d like to hear from experienced entrepreneurs about how online reviews can affect my potential customers? Thanks in advance for your answers!
John Staples
Jan 16 '23
Hey! Online reviews of your company give potential customers more confidence in their purchasing decisions and reduce doubts, leading to a higher conversion rate. It can also help strengthen your brand's credibility and reliability. However, if the Internet is full of negative feedback about your company, the effect can be the opposite. Actually, this is quite a vast topic to cover, so I think you should read this article on Online Reviewswhich will give you a lot of nuances on how online reviews of your company can affect your sales, profits, reputation, and so on.
