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WHAT IS A MERCHANT SERVICES ISO AGENT PROGRAM? | Forum

Topic location: Forum home » Support » General Questions
jsimitseo
jsimitseo Jan 23 '23

If you want to succeed at selling merchant services, then you will need to know what an ISO agent program is and what their area of responsibilities are. With a better understanding of what an ISO agent program is and how they work, you’ll be able to pick the best for you and ensure you have all sales tools at your disposal.

When you work as a payment processing ISO, you generally work with a credit card processing and merchant services company to provide you with services to resell to your merchants. Since the ISO agent program that you partner with provides the services that you in turn provide to your merchant clients, they are a very important part of your business that you should heavily consider before you make your choice.

As a registered ISO or agent, you will work closely with your ISO partner for basically everything having to do with your sales business. You’ll be able to access a portal, get resources and tools to enhance your business, and view payments all within the sales partner portal. You’ll also find out that the agent program that you work with varies in payouts, commissions, customer support, and other factors that can play a critical role in the success and profit of your business.

Essentially, an ISO partnership is the foundation of your business. As such, you should be highly selective when choosing a merchant services agent program to work with and base your business around.