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How to Fix QuickBooks Company File Incorrect Password Error? | Forum

Topic location: Forum home » Support » General Questions
Ben Mark
Ben Mark Mar 17 '23

When you log in to the QuickBooks software, it automatically creates an admin user. And often you might need to enter the password when accessing some of the features or due to security purposes. However, it might happen that you either lose your password or you happen to enter an incorrect password and end up in an error stating an incorrect password. In such a scenario, you might have to perform a certain set of steps and try fixing the issue. The incorrect password error in QuickBooks company file can be experienced due to a handful of factors, which we will be mentioning later in this post. To know more, make sure to read the post till the end. You can also get in touch with our team professionals at +1(844)405-0907 and ask them to perform the necessary steps for you.

What leads to QuickBooks company file incorrect password errors?

Often the user can end up in such an error due to a handful of factors.

·         In case there are some missing or incorrect accessibility settings

·         At times due to incorrect keyboard function, the user can experience this issue

·         The appearance of an incorrect login screen, which means that the login screen is not having the username option or if not loaded properly

·         Or if the user loses the password

·         The user can also experience this issue if there is any internet connectivity issue

Steps to resolve the error

One can try using the password reset tool to fix the issue permanently. The steps involved here are as follows:

·         The user needs to first choose the tool depending upon the version of the desktop being used

·         Choose QuickBooks latest Version that was updated formerly to your QuickBooks Company File

·         After that, type in your license number and other business details during registration of the accounting software

·         Click on submit

·         The user should then accept the license agreement and download

·         Once done with that enter the token number sent in your email and select the version in the drop-down menu of QuickBooks license products

·         Now, submit new password, confirm and click reset password

·         If you’re changing a user password, then continue with the steps below:

o   Sign in using the credentials of admin.

o   If you aren’t an admin and don’t have access to admin credentials, contact the person who has the access

o   Now, head to the Company and go for Set Up Users and Passwords

o   Choose Set Up Users

o   Enter the admin password again

o   After the User List appears, choose the user that requires a password change

o   Select the Edit User option

o   Now, enter a new password

o   Also, choose Next twice and press Finish.

Now that you very well know the steps that can be performed to eliminate the issue, it is time to implement those steps and try to eliminate the issue permanently. However, if you are unable to fix the issue even after using the steps above or if you are stuck at any point in time, then in that case, getting in touch with our tech support professionals at +1(844)405-0907 is suggested. We are a team of certified QuickBooks professionals who work round the clock in providing immediate support services.


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