If you encounter any of these symptoms, it is important to address the issue promptly to ensure that your payroll and direct deposit processes are not affected.

• QuickBooks Error PS038 message appears on the screen stating, "The file for payroll update is missing or cannot be found."

• QuickBooks freezes or crashes while trying to update payroll or direct deposit information.

• Payroll updates fail to download or install in QuickBooks.

• The payroll subscription is not recognized or is expired in QuickBooks.

• Direct deposit payments fail to process or are delayed.

• Inability to access or view payroll reports in QuickBooks.

• Payroll transactions are missing or incorrect in QuickBooks.

• The computer running QuickBooks runs slowly or freezes frequently.