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How to Fix QuickBooks Payroll Update Error 12152? | Forum

Topic location: Forum home » Support » General Questions
Adelina Martin
Adelina Martin Apr 10 '23

Error code 12152 is a QuickBooks snag that pertains to an update-related issue during the payroll update. Among the various factors that cause this error, the major ones include an out-to-date version of QuickBooks, an unstable internet, the Windows operating system being outdated, and a long list of other diversified causes.


The various methods for fixing this QuickBooks error code 12152 include:


1.       Correcting system date and time

2.       Resetting Internet Settings

3.       Logging in as an admin

4.       Restoring the PC

5.       Make changes in the Registry

6.       Clean installing QuickBooks Desktop

Troubleshooting methods for QuickBooks Error 12152: In detail

Here are some steps you can take to resolve the error:

(1) Correcting system date and time

·         Double-check if the date and time are correct. If they are incorrect, then make a right-click on the date visible on the bottom right of the taskbar.

·         Then pick Adjust Date/Time.


·         In the date and time window, alter the date and time to the current one.

·         Apply the changes by hitting on Ok.

(2) Resetting Internet Settings

·         Head to Internet connection settings.


·         Now, opt for Internet Options and then move to Advanced.

·         Pick the Advance Reset option.



(3) Logging in as an admin

·         Restart the PC and then log in as an administrator in Windows.

·         Once the Desktop appears, right-click the QuickBooks icon on the Desktop and then hit on Run as Administrator.


(4) Restoring the PC

·         Click on the Start menu on the Desktop screen, and after that, opt for All Programs.

·         Now, move to Accessories, and proceed to System Tools.

·         Herein, open System restore.


·         Opt for a restore point and then tap on Next.


·         When the System Restore finishes, restart the PC.


Conclusion

The update process in QuickBooks accounting application is frequently downturned due to the obstructions caused by untoward technical errors, including the QuickBooks Payroll Error 12152.


However, there is a remedy for every technical error that contravenes the functionalities of this otherwise impeccable accounting software. However, if the problem still appears on your software, you must connect with the QuickBooks error support team at 1-800-761-1787.

The Forum post is edited by Adelina Martin Apr 10 '23
Peter Groft
Peter Groft Apr 11 '23

QuickBooks is a popular accounting software used by businesses for managing their financial transactions, including payroll. Error 12152 in QuickBooks Payroll update usually occurs when there is an issue with the internet connection or when QuickBooks is unable to connect to the server. Here are some steps you can follow to fix QuickBooks Payroll update error 12152:


Check your internet connection: Make sure that your internet connection is stable and working properly. If you are using a wireless connection, try switching to a wired connection for a more stable connection.


Update QuickBooks to the latest release: Ensure that you are using the latest version of QuickBooks and that it is updated to the latest release. Go to the Help menu in QuickBooks and select Update QuickBooks to check for updates and install them if available.


Disable antivirus and firewall temporarily: Antivirus or firewall settings can sometimes block QuickBooks from connecting to the internet. Temporarily disable your antivirus or firewall and try updating QuickBooks Payroll again. Remember to re-enable them after troubleshooting.


Reset Internet Explorer settings: QuickBooks uses Internet Explorer settings for connecting to the internet. Resetting Internet Explorer settings can help resolve issues related to internet connectivity. Open Internet Explorer, go to Tools > Internet Options > Advanced tab, and click on the Reset button. Restart your computer after resetting and try updating QuickBooks Payroll again.


Check proxy settings: If you are using a proxy server to connect to the internet, ensure that the proxy settings in QuickBooks are configured correctly. Go to the Help menu in QuickBooks and select Internet Connection Setup. Choose the appropriate option based on your internet connection and follow the prompts to configure the proxy settings.


Run QuickBooks as an administrator: Right-click on the QuickBooks icon on your desktop or in the Start menu, and select Run as administrator. This ensures that QuickBooks has the necessary permissions to access the internet and update the payroll.


Repair QuickBooks installation: If none of the above steps work, you can try repairing your QuickBooks installation. Go to the Control Panel, select Programs and Features, find QuickBooks in the list of installed programs, and click on the Repair button. Follow the on-screen prompts to repair the installation.


Greetings,
Peter