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How to Troubleshoot QuickBooks Error 1920? | Forum

Topic location: Forum home » Support » General Questions
amelia smith
amelia smith Apr 11 '23

Each year new version of this application is launched with new and improved features. Even though it is one of the best accounting software, yet users at times do face technical errors. These technical errors can be managed but at times for the more complicated ones you have seek assistance from the QuickBooks Support service providers.

In this article we will discuss the issue of QuickBooks installation error 1920. In most cases this error occurs when you are trying to install QuickBooks Desktop or a program update. This generally happens when QuickBooks Database Manager Scans installed hard drives for the company to create a connection with those files. As this services tries to access the drive on the desktop and is not able to so the installation is affected.

Peter Groft
Peter Groft Apr 19 '23

QuickBooks error 1920 is a common installation error that occurs when the QuickBooks Database Manager service fails to start during the installation process. This error can occur due to various reasons, including:


Antivirus or Firewall: Your antivirus or firewall settings may be blocking the QuickBooks Database Manager service from starting during the installation process.


Third-Party Software Conflict: Conflicts with other third-party software installed on your computer can also cause QuickBooks error 1920.


Incomplete or Corrupt Installation: If the QuickBooks installation files are incomplete or corrupt, it can prevent the QuickBooks Database Manager service from starting.


To fix QuickBooks error 1920, you can try the following solutions:


Disable Antivirus and Firewall: Temporarily disable your antivirus and firewall settings and try reinstalling QuickBooks.


Clean Install QuickBooks: Uninstall QuickBooks completely from your computer and then reinstall it using a clean install.


Resolve Third-Party Software Conflicts: Identify and resolve any conflicts with other third-party software installed on your computer that may be causing QuickBooks error 1920.


Install QuickBooks Database Manager Service Manually: If the QuickBooks Database Manager service fails to start during installation, you can try installing it manually by following the steps outlined in the QuickBooks support website.


Greetings,
Peter