QuickBooks users have been facing Payroll Error 15311 while updating the QuickBooks Desktop and Payroll. The error occurs due to issues with verifying digital signatures for the app on Windows. The article provides an explanation of the error and its causes, as well as solutions to fix QuickBooks Payroll update error 15311.
QuickBooks error 15311 is typically caused by a problem with your digital signature certificate. This error can occur when you try to update QuickBooks or when you try to download a payroll update. Some of the most common causes include:
- One reason for the error is interruptions to critical QuickBooks processes in the background of Windows.
- Incorrect internet connection settings can prevent QuickBooks from accessing the internet, which can cause errors when trying to download updates.
- Windows Firewall can also cause network connectivity issues by blocking QuickBooks ports and lead to QuickBooks error 15311 during updates.
- Some third-party security applications installed on Windows may identify QuickBooks Desktop as a threat to Windows security and restrict access to the internet, resulting in update errors and difficulty using online services like online banking and payroll.
