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Ways to Get Rid of QuickBooks Error Code 6190 and 816 | Forum

Topic location: Forum home » Support » General Questions
Joey Williams
Joey Williams Apr 28 '23

QuickBooks Error 6190,816 is caused by damaged company files or network issues. The error message "QuickBooks is Unable to Open this Company File Error Codes: (-6190, -816)" is shown when this error occurs. This article discusses the causes and solutions to troubleshoot QuickBooks Error 6190,816.

This error occurs in multi-user mode when QuickBooks is unable to connect to the company file on the server due to other users also accessing it in multi-user mode. The error message instructs to switch to multi-user mode and may also indicate a read-only network folder. A similar error with the message "QuickBooks error 6190 82" may also occur.


Signs and Symptoms of QuickBooks Error 6190,816

This error can manifest in various ways, and some of the most common symptoms are:

  • The error message "Error -6190, -816" appears on the screen when you try to open the QuickBooks company file.
  • The transaction log (.tlg) file associated with the company file is either missing or corrupted.
  • QuickBooks Desktop may begin to operate at a slower pace.
  • QuickBooks stops responding, and you may have to force close the application.
  • Commands given to your Windows PC may not elicit a response.
  • QuickBooks Error 6190 may cause other programs to become unresponsive.
  • In rare cases, the mouse and keyboard may function slowly.

 

What Causes QuickBooks Error 6190,816?

This error can be caused due to various reasons. Some of the most common causes are:

  • The most common cause of Error 6190 is company file corruption.
  • Errors in the QuickBooks program files.
  • Multiple users trying to access the same company file simultaneously in single-user mode.
  • .ND and .TLG files are crucial program files for QuickBooks Desktop, and corruption in these files can lead to the error.
  • Antivirus or firewall blocking QuickBooks from accessing the company file.
  • If the workstation faces difficulties connecting to the server where the company file is stored, QuickBooks may display the error message "unable to open this company file it may have been opened."
  • When attempting to access the company file from an external storage device, the system may not be able to connect to it, causing an error.
  • This error can arise when updating the company file on another computer without updating the transaction log file.
  • If another user is accessing the company file in single-user mode.
  • The presence of malware or viruses on the system.

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The Forum post is edited by Joey Williams May 1 '23