QuickBooks Error 12002is an error code that occurs when there is a problem with the internet connectivity or settings on your computer while using QuickBooks accounting software. This error is typically encountered when QuickBooks attempts to access the internet to communicate with the server but fails to establish a connection.
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How to Troubleshoot QuickBooks Error 12002? | Forum
Peter Groft
Dec 19 '23
Solution 1: Check Internet Connection
Ensure your internet connection is stable.
Open a web browser and navigate to a secure website to verify internet connectivity.
Solution 2: Update QuickBooks to the Latest Release
Open QuickBooks and go to the "Help" menu.
Select "Update QuickBooks" and then click on "Update Now."
Close QuickBooks when the update is complete and reopen it.
Solution 3: Configure Internet Explorer Settings
Open Internet Explorer.
Go to "Tools" and select "Internet Options."
Navigate to the "Security" tab and set the security level to Medium-High.
Go to the "Connections" tab and click on "LAN Settings."
Ensure that "Automatically detect settings" is selected.
Click "OK" to save the changes.
Solution 4: Check Firewall and Security Software
Temporarily disable your firewall and antivirus software.
Attempt to update QuickBooks again.
If successful, add QuickBooks to the exceptions list of your security software.
Solution 5: Reset QuickBooks Update
Close QuickBooks.
Press Windows + R to open the Run dialog.
Type %temp% and press Enter.
Locate and delete the contents of the Temp folder.
Restart your computer and open QuickBooks.
Greetings,
Peter
