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How to deal with the error 401 in QuickBooks? | Forum

Topic location: Forum home » Support » General Questions
Lillian Martin
Lillian Martin May 22 '23

Want to quick fix the QuickBooks error code 401? If yes, then reading this post till the end will surely help. This error is basically about an unauthorized request in the QuickBooks desktop and can be easily fixed. It can be seen if the user signs into the company file or accountant toolbox. Or the user can also experience a similar issue when registering the QuickBooks installation or when sending an invoice with QuickBooks payments. This error code usually comes up with an error message stating “The remote server returned an error: 401 unauthorized. Request is unauthorized”. To get rid of the issue  easily.

 

Steps to fix the issue

The user can perform the steps to update the software to eliminate such an error in QuickBooks.


        Scheduling for future automatic updates


QuickBooks allow its users to set automatic updates successfully. This can be done using the set of steps listed below:


·         The user can move to the help menu and opt for the update QuickBooks desktop


·         And then navigate to the options tab


·         Now, select yes to turn on automatic updates. It is

 recommended to share automatic downloads to other systems on the network, the user can select yes for each system


·         And then, click on close


·         Manual update process

If the user isn’t comfortable with the automatic updates, then he/she can perform the manual updates to get rid of the issue. The steps involved in this process are as follows:


o   You can simply close the company file and QuickBooks


o   And then open the windows start menu


o   Once done with that, the user needs to look for QuickBooks

 desktop. And also, right click the icon and choose run as admin


o   The user will then have to move to the help menu while on the no company open screen and then click on update QuickBooks desktop


o   The next step is to move to the options tab and then choose mark all and then select save


o   Now, navigate to the update now tab and also choose the reset update checkbox


o   After done with that, select get updates


Read Also:  QuickBooks Banking Error OL-334


We come to the end of this post, where we hope that the information shared in above might be of some help in getting rid of the issue permanently. However, if there is any query or if the user needs our assistance at some point in time, then connecting our QuickBooks tech support professionals at 1-888-351-0999 is recommended. We are a team of certified QuickBooks professionals who work round the clock in providing immediate support services.

Peter Groft
Peter Groft May 22 '23

Error 401 in QuickBooks typically occurs when there is an issue with authentication or authorization. It means that the user does not have the necessary permissions to access the requested resource. Here are some steps you can take to deal with the Error 401 in QuickBooks:


Verify your credentials: Double-check the username and password you are using to log in to QuickBooks. Ensure that they are correct and haven't expired. Also, make sure you have the necessary permissions to access the specific feature or resource that is generating the error.


Update QuickBooks: Make sure you are using the latest version of QuickBooks. Outdated software versions can sometimes lead to authentication issues. Check for updates and install them if available.


Clear cache and cookies: Temporary files and cookies stored by your web browser can sometimes interfere with the authentication process. Clear your browser's cache and cookies and then try logging in again.


Try a different browser or incognito mode: Sometimes, browser-related issues can cause the Error 401. Try accessing QuickBooks from a different web browser or use the incognito mode/private browsing mode to eliminate any browser-related issues.


Disable firewall and security software temporarily: In some cases, firewall settings or security software can block the necessary communication between QuickBooks and its servers, leading to authentication issues. Temporarily disable your firewall and security software, then try accessing QuickBooks to see if the error persists. If it resolves the issue, you may need to configure your firewall or security software to allow QuickBooks access.


Regards,
Peter