If you come across the QuickBooks error message stating Company file is missing or cannot be located, it usually indicates that the company file has become corrupted. This error can be caused by various factors. In this thorough article, you will find the different causes and troubleshooting methods to fix QuickBooks company file is missing or cannot be found error.

Resolution 1: Verify Network Connectivity

·         Press the Windows key and R simultaneously to open the Run window.

·         Type 'cmd' and press Enter to open the command prompt.

·         In the cmd, Enter the command 'ipconfig/all'.

·         After that, proceed by hitting the Enter key.

·         Take note of each server name that appears.

·         Type 'ping' followed by the server name and press Enter.

·         If there is packet loss, it indicates connectivity issues that need to be resolved. You can try diagnosing the internet connection and resetting the router if necessary.

·         If there is no packet loss, proceed to the next fix.

 

Resolution 2: Manual Search for the Company File

·         Click on the Start menu.

·         In the Search field, type the file extension followed by an asterisk (*).

·         For example, type '.qba' for an accountant's copy file or '.qby' for an accountant's change file.

·         Search the directory for files with the specified extension.

·         Once you locate the company file, right-click it.

·         Select the "Open File Location" option.

·         The file should be located in the QuickBooks folder and not in any other location.

 

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