Payroll error 15240 happens during a payroll update and could mean different things like incomplete update, file error, or internet problem. Even with these issues, you need to quickly fix it so you can keep using QuickBooks without a problem. This article helps you with all the steps you need to completely fix the error.

When downloading payroll or QuickBooks Desktop update, QuickBooks payroll error 15240can happen. This error appears on your Windows desktop and shows one of the following messages:

"Error 15240: The payroll update did not complete successfully."

"File Exists: The file you specified cannot be opened. Make sure that it is not being used by another program."

"Internet connection error: unknown error."

To fix QuickBooks error code 15240, you need to check your Internet Explorer security settings, firewall, and system date and time. It’s important to resolve the error fast and efficiently to prevent any problems.

You also see: QuickBooks download and install diagnostic tool