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How to troubleshoot QuickBooks scheduled backup not working [Easy Ways] | Forum

Robert DSS
Robert DSS Jul 27 '23

Are you experiencing issues with QuickBooks scheduled backup not working? This can be a frustrating problem, as regular backups are crucial for protecting your business data. Fortunately, there are several solutions you can try to fix the issue and ensure that your data is backed up regularly.


Here are some steps to fix QuickBooks Scheduled Backup Not Working


Check your backup settings: Ensure that your backup settings are configured correctly. Go to the "File" menu in QuickBooks, select "Back Up Company", and then "Create a Local Backup". Make sure that the "Local Backup" option is selected, and then click "Options". Verify that the backup options are set to your preferences and click "OK".


Verify your backup schedule: Go to the "File" menu in QuickBooks and select "Back Up Company". Click "Schedule Future Backups" and verify that your backup schedule is set up correctly. Make any necessary changes and click "OK".


Check your backup location: Verify that your backup location is accessible and has enough space to store your backups. You may want to consider using an external hard drive or cloud storage for your backups.


Check your QuickBooks version: Ensure that you're using the latest version of QuickBooks. Outdated software can cause issues with scheduled backups.


Restart QuickBooks and your computer: Sometimes, simply restarting your computer and QuickBooks can resolve issues with scheduled backups.


If none of these solutions work, you may want to consider contacting QuickBooks support for further assistance. They can provide additional troubleshooting steps or help you resolve the issue.


In conclusion, scheduled backups are crucial for protecting your business data, and QuickBooks offers several options for setting up automatic backups. If you're experiencing issues with QuickBooks scheduled backup not working, try the solutions outlined above, and don't hesitate to seek professional help if necessary.

pooledorothyw
pooledorothyw Sep 6 '23

To troubleshoot QuickBooks scheduled backup not working:


Check Scheduled Backup Settings:


Open QuickBooks and go to "File" > "Save Copy or Backup."

Click on "Options" to review your scheduled backup settings.

Ensure the backup location and schedule are correctly configured.

Verify Backup Path:


Ensure the backup destination path is accessible and has sufficient storage space.

Confirm that the drive or folder you selected is still available and not disconnected.

User Permissions:


Ensure you have the necessary permissions to access the backup location.

Make sure QuickBooks is running with administrator rights.

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Peter Groft
Peter Groft Sep 28 '23

Here are some things you can try to troubleshoot QuickBooks scheduled backup not working:


Make sure that the scheduled backup is set up correctly. To do this, go to File > Back Up > Schedule a Backup. Make sure that the Automatically back up when closing data file every box is checked and that the Backup frequency is set to your desired frequency.

Make sure that QuickBooks is running as an administrator. To do this, right-click on the QuickBooks icon and select Run as administrator.

Make sure that the backup location is accessible. QuickBooks will not be able to create a backup if the backup location is not accessible.

Try repairing the QuickBooks installation. To do this, open the QuickBooks Tool Hub and select the Install Diagnostics tool.

Try creating a manual backup. To do this, go to File > Back Up > Create Backup. If the manual backup is successful, then the problem is most likely with the scheduled backup.


Greetings,
Peter

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