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Rectification Methods to Get Rid of QuickBooks Error 15106 | Forum

Topic location: Forum home » Support » General Questions
Joey Williams
Joey Williams Aug 8 '23

Payroll Error 15106 is a common error in the 15XXX series that affects QuickBooks update function. This error message appears when a user attempts to update QuickBooks and payroll, indicating that "The update program is damaged or cannot be opened." Unlike other 15XXX series errors, this error mainly occurs due to insufficient administrative rights and firewall restrictions on QuickBooks update services. Read the complete article till the end for detailed reasons and solutions to resolve QuickBooks Desktop error 15106 in this article.


A brief review of QuickBooks Update Error 15106

The Windows Installer is software that helps you install and remove programs and updates on your windows computer. If it gets damaged or corrupted, errors may occur while updating some programs. QuickBooks can face this issue if the Microsoft installer becomes damaged or corrupted. This can lead to QuickBooks Payroll Error 15106, which prevents installation or updating of QuickBooks payroll. Such errors happen when the damaged Microsoft installer stops QuickBooks from updating correctly.


Causes of QuickBooks Update Error 15106
  • The installation may fail to add the necessary components for the update or payroll to work properly.
  • If you have Web Root antivirus software installed, it may prevent QuickBooks from installing, as it could consider the QuickBooks installer as a potential threat.
  • Your user account may not have enough administrative rights to update QuickBooks.
  • High Windows User Account Control settings can potentially disrupt the QuickBooks update process.
  • Third-party antivirus or anti-malware software can also cause issues while updating QuickBooks.
  • Insufficient Microsoft management permissions can cause the update to fail.
  • The Spy Sweeper program in WebRoot antivirus is also known to interfere with the QuickBooks update process.


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