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How to fix QuickBooks Error Code 12029? | Forum

Andrew Walker
Andrew Walker Sep 18 '23
Are you looking for QuickBooks error code 12029 solution? It's essentially a network timeout error that communicates the accounting software's struggle to obtain an IP address, primarily due to a frail connection between the servers. This problem arises when backend servers are unable to switch to QuickBooks in the specified amount of time.
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xibid4 Sep 18 '23
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zthosting
zthosting Sep 19 '23

QuickBooks Error Code 12029 is a common issue that users encounter when trying to update QuickBooks Desktop or when attempting to download payroll updates. This error can be caused by various factors, including network issues, firewall settings, or problems with your internet connection. Here's a step-by-step guide on how to fix QuickBooks Error Code 12029:

 

Note: Before proceeding with the troubleshooting steps, make sure you have the latest QuickBooks Desktop version installed on your computer.

 

1. Check Your Internet Connection:

  

   Ensure that your internet connection is stable and working correctly. Try accessing a website or using an internet-dependent application to verify that your connection is active.

 

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2. Configure Internet Explorer Settings:

 

   QuickBooks Desktop relies on Internet Explorer's settings to establish a secure connection. Follow these steps to configure Internet Explorer settings:

 

   - Open Internet Explorer.

   - Go to the "Tools" menu and select "Internet Options."

   - Click on the "Security" tab.

   - Make sure the security level for this zone is set to "Medium-High."

   - Click on the "Connections" tab and select "Never dial a connection" if it's selected.

   - Click on the "LAN settings" button.

   - Ensure that the "Automatically detect settings" option is checked.

   - Click "OK" to save the changes and then click "Apply" followed by "OK" in the Internet Options window.

 

3. Configure Firewall and Security Software:

 

   Sometimes, security software and firewalls can block QuickBooks from accessing the internet. You may need to configure these settings to allow QuickBooks access. Refer to your security software's documentation for instructions on how to add QuickBooks as an exception or to configure your firewall settings.

 

4. Update QuickBooks:

 

   Make sure you have the latest updates for QuickBooks Desktop. To update QuickBooks, follow these steps:

 

   - Open QuickBooks.

   - Go to the "Help" menu and select "Update QuickBooks Desktop."

   - Click on the "Update Now" tab.

   - Check the "Reset Update" box and then click "Get Updates."

   - Once the updates are downloaded, restart QuickBooks.

 

5. Use QuickBooks Connection Diagnostic Tool:

 

   QuickBooks provides a tool called the QuickBooks Connection Diagnostic Tool that can help diagnose and fix connectivity issues. Download and run this tool, and it will attempt to resolve the error for you.

 

6. Check Internet Security and Parental Control Settings:

 

   If you have any internet security or parental control software installed, ensure that they are not blocking QuickBooks from accessing the internet. You might need to adjust their settings or temporarily disable them while updating QuickBooks.

 

7. Check SSL Settings:

 

   In some cases, SSL settings can cause Error 12029. To adjust SSL settings, follow these steps:

 

   - Open Internet Explorer.

   - Go to the "Tools" menu and select "Internet Options."

   - Click on the "Advanced" tab.

   - Scroll down to the "Security" section and make sure that both "Use SSL 2.0" and "Use SSL 3.0" are checked.

   - Click "Apply" and then "OK."

 

8. Restart Your Computer:

 

   Sometimes, a simple restart of your computer can resolve connectivity issues.

 

After following these steps, try to update QuickBooks or download payroll updates again. If QuickBooks Error Code 12029 still persists, you may want to consider reaching out to QuickBooks Support or consulting with a professional IT expert to further diagnose and resolve the issue.

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johncena007
johncena007 Sep 19 '23

QuickBooks Error Code 12029 is a common issue that users encounter when trying to update QuickBooks Desktop or when attempting to download payroll updates. This error can be caused by various factors, including network issues, firewall settings, or problems with your internet connection. Here's a step-by-step guide craftsman wall art on how to fix QuickBooks Error Code 12029:

 

Note: Before proceeding with the troubleshooting steps, make sure you have the latest QuickBooks Desktop version installed on your computer.

 

The Forum post is edited by johncena007 Sep 21 '23
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