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How to Fix QuickBooks Error Code 6190 and 816? | Forum

Topic location: Forum home » Support » General Questions
Axpert Accounting
Axpert Accounting Sep 26 '23
QuickBooks Error 6190 and 816 is a dual error that occurs when multiple users attempt to access a company file in single-user mode simultaneously. This can result from a mismatch between the company file and the transaction log file. To resolve it, users should ensure that they switch to multi-user mode and reconcile any discrepancies between the two files. Proper file sharing configurations and QuickBooks updates are also essential steps in resolving this issue.
Peter Groft
Peter Groft Jan 29

1. Network Connectivity:

Check your internet connection: Ensure a stable internet connection.

Restart your router/modem: A simple restart can resolve network glitches.

Temporarily disable VPNs or firewalls: These can sometimes interfere with QuickBooks connectivity.


2. QuickBooks Updates:

Install the latest updates: Outdated versions might have connection issues. Go to Help > Update QuickBooks.


3. Data Rebuild:

Run the Rebuild Data utility: This can fix data inconsistencies within your company file. Go to File > Utilities > Rebuild Data.


4. Reinstall QuickBooks:

Uninstall and reinstall QuickBooks: This can address software glitches. Close QuickBooks, uninstall it completely, and download and reinstall the latest version from Intuit's website.


5. Browser Cache and Cookies:

Clear browser cache and cookies: These can sometimes cause connectivity issues. Clear them in your web browser's settings.


Regards,
Peter