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Fix QuickBooks Unable to Connect to Remote Server Issue | Forum

Topic location: Forum home » Support » General Questions
Adelina Martin
Adelina Martin Oct 4 '23

The “Multi-user mode in QuickBooks Desktop” allows multiple users to access the same company file simultaneously. QuickBooks Database Server Manager plays an important role here. However, at times, technical issues in the Database server manager may prevent connection to the remote server and this issue shows up an as error message “QuickBooks cannot establish a connection to the remote server”.

This blog shall try to unravel the methods for rectifying this error and will also highlight the multiple causes to troubleshoot it. So, read it keenly.

Causes of QuickBooks's "Cannot Establish a Database Connection" Error

Read the below given factors which play a predominant role in inciting cannot establish a connection to Remote Server.

  • QuickBooks hosting related issues (primarily due to file permissions).
  • Technical problems with the “QuickBooks Database Server Manager”.
  • QuickBooks server set up incorrectly.
  • QuickBooks won't be able to connect to the server because of firewall or security software.
  • The version of QuickBooks Desktop currently installed is out of date.
How to Fix QuickBooks' Inability to Communicate with a Remote Server

This section contains multiple troubleshooting guidelines for resolving the remote server error in QuickBooks.

Step one:  Perform a QuickBooks update

Step Two:  Add Company file folder in QB Database Manager

Step Three:  QB Desktop File Hosting Validation

Step Four:  Check your webmail's preference settings

Step Five:  Revert Internet Explorer Preferences to Default

Read More....!!!