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How to Resolve QuickBooks Online Login Error on Chrome | Forum

Topic location: Forum home » Support » General Questions
Axpert Accounting
Axpert Accounting Oct 27 '23
Are you a QuickBooks online user? Have you ever encountered the error of not being able to sign in to QuickBooks Online on Chrome? Well, this is one of the most commonly reported issues by QBO online login users. Google Chrome is a popular browser preferred by most QuickBooks users. However, sometimes they encounter some QuickBooks Online (qbo) connection errors on Chrome when logging in to Intuit's official website (qbo.intuit.com/intuit). There can be many reasons for QuickBooks online login error, such as the Intuit site not working, the app not working, incorrect credentials, etc.
Peter Groft
Peter Groft Nov 1 '23

If you're encountering QuickBooks Online login errors in Google Chrome, there are several troubleshooting steps you can take to resolve the issue. Here's a guide to help you address common login problems in QuickBooks Online on Chrome:


Clear Browser Cache and Cookies:

Over time, cached data and cookies in your browser can cause login issues. To clear them in Google Chrome, press Ctrl + Shift + Delete (Windows) or Command + Shift + Delete (Mac), select "Cookies and other site data" and "Cached images and files," and then click "Clear data."


Use an Incognito/Private Window:

Open an incognito or private browsing window in Chrome. This mode runs without extensions and stored data, which can help identify if a browser extension or setting is causing the issue. To open an incognito window, press Ctrl + Shift + N (Windows) or Command + Shift + N (Mac).


Update Chrome:

Make sure you're using the latest version of Google Chrome. Outdated browsers can have compatibility issues. Go to "Settings" > "About Chrome" to check for updates.


Browser Extensions:

Browser extensions can sometimes interfere with website functionality. Disable all Chrome extensions temporarily and then try to log in. If the problem is resolved, re-enable extensions one by one to identify the problematic one.


Use a Different Browser:

Try accessing QuickBooks Online using a different web browser, such as Firefox, Safari, or Microsoft Edge. This can help determine if the issue is specific to Chrome.


Greetings,
Peter