Company file errors have been on rise in recent times in QuickBooks Desktop. One such error major issues is when QuickBooks Cannot Communicate with the Company file. This technical problem can be attributed to different factors, of which the most common issue is Windows firewall issue. Other factors include issues with QB database server manager, DNS configuration issues, restricted permissions, including other factors. This blog shall list all the causes, and shall explain the methods to fix QuickBooks Cannot communicate with Company file error.
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How to Fix Error: Cannot Communicate with the Company File Due to Firewall? | Forum
Peter Groft
Nov 22 '23
If you're encountering the error "Cannot communicate with the company file due to firewall" in QuickBooks, it means that QuickBooks is being blocked from accessing the company file by your firewall. Here's a step-by-step guide to help you resolve this issue:
1. Verify Firewall Settings: Check your firewall settings to ensure that QuickBooks is allowed to access the network. QuickBooks uses specific ports for communication, and these ports need to be open in your firewall.
2. Configure Firewall Ports: Depending on the version of QuickBooks you're using, you may need to configure specific ports. QuickBooks Desktop uses different ports, so refer to the Intuit support website for the relevant information. Common ports include 8019, 56728, and 55368.
3. Add QuickBooks to Firewall Exceptions: Add QuickBooks as an exception in your firewall settings. This varies depending on the firewall software you're using, but generally, you need to find the list of allowed applications and add QuickBooks to it.
4. Use QuickBooks File Doctor: Intuit provides a tool called QuickBooks File Doctor, which can help diagnose and repair network issues preventing QuickBooks from accessing the company file. You can download and run this tool from the Intuit website.
5. Configure Antivirus Software: If you have antivirus software with firewall features, check its settings. Make sure QuickBooks is marked as a trusted application.
6. Network Diagnostics Tool (NDT): QuickBooks has a built-in Network Diagnostics Tool (NDT) that can help troubleshoot network-related issues. Run this tool to check for problems and follow any recommended solutions.
7. Update QuickBooks: Ensure that you are using the latest version of QuickBooks. Updates often include improvements and fixes for compatibility issues.
Regards,
Peter
