Sometimes if I’ve had constructive criticism for the Airbnb, I will email the host first and say something like “I’m sending this feedback to you first” so they can try to make it right—give you a discount or say something to help your stay. If they’re not positive or willing to help, then I’m more likely to leave an honest review. The market is too tight and the cleaning fees are too high for me to put up with stuff like that.

Recently, we stayed at a spot with a super host boasting a solid 4.9 rating and 5k reviews. The initial walk-in was a bit iffy – musty and moldy vibes had us running to a hotel in 15 minutes. Support vacation rental savannah ga – worked everything out through the app. The owner refunded the cleaning fee, but I decided to escalate. Uploaded our hotel bill, shared the app convo, and voila! Full refund plus an extra 20%. Crisis averted! In terms of reviews, I try to keep it positive publicly. Minor issues get a pass, but I utilize the private message feature for constructive feedback.