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Topic location: Forum home » Support » Bug reports and troubleshooting

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Team

Alia Sep 19 '13

Geovani,

1. make a back up of your existing software.
2. PM me admin panel username and pass

#21

Team

Alia Sep 19 '13

Topic was moved from General Questions.

#22

Geovani Sep 19 '13

I've done the backup and data sent you by private message.

Thank's for your attention.

#23

Team

Alia Sep 20 '13

Replied in PM.

#24

Vladimir Bach Sep 20 '13

I started an update and it ruined my site, now I can't access it.. :/

#25

fbkca Sep 20 '13

Quote from Vladimir Bach I started an update and it ruined my site, now I can't access it.. :/

restore your backup and try again... did you do automatic or manual?

#26

Team

Alia Sep 22 '13

Vladimir Bach ,

+1 to fbkca's suggestions and questions.

What do you mean by "ruined"? Do you get maintenance page and can't log in as admin?

#27

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