We build. You grow.

Get best community software here

Get started

Now the photo viewer isn't working | Forum

Topic location: Forum home » Support » Bug reports and troubleshooting

Steve Winter Apr 20 '13

I saw that a user uploaded a photo. I click on the photo and the display thing comes up but the photo never displays.

The Forum post is edited by Steve Winter Apr 20 '13

Jacob Apr 21 '13

I am having this same issue if anyone finds a solution.

Jacob Apr 21 '13

I found a solution.

ow_pluginfiles/photo
ow_userfiles/plugins/photo

Make sure these folders have 777 access. Please post if this is greek to you.

Steve Winter Apr 21 '13

Wouldn't 755 be the correct permissions. 777 would be a very bad security risk would it not?

Jacob Apr 21 '13

Well, on a previous post about this issue on the admins suggested it. Would 777 allow anyone to edit or?

Jacob Apr 21 '13

I changed it back to 755, and the photoviewer works till someone wants to go back to the previous image.. then its just blank.

Steve Winter Apr 21 '13

777 would give worldwide write and execute access to that folder would it not?

Team

Alia Apr 22 '13

As long as your webserver itself is secure having 777 permissions to those folders is safe.

Steve Winter Apr 22 '13

Is that required to make the photo viewer work? That seems kind of odd.

Steve Winter Apr 22 '13

I was advised by my hosting provider to NEVER run 777 permissions that it should never be necessary.

#10

Steve Winter Apr 22 '13

Just to be cooperative I changed the permissions to 777 on those two directories but that did NOT fix anything.

#11