I have a question regarding Spotify's student discount.
I just applied for Spotify's student discount (I entered the name of my university and sent a photo of my student ID). A few minutes later, I received an email from Sheer (SheerID Verification) saying, ``Let's proceed with Spotify authentication.'' I received an email with a button to ``Complete authentication.'' However, even if I press [Complete Authentication], I am redirected to the screen where I have to send a photo of my student ID card. *I repeated this twice, but it was the same.
I tried again in the browser (private mode), but as of now I am not receiving any emails.
What should I do about this? Thank you for your reply.
※I am Japanese, so I wrote this text using Google Translate.
Plan
Free/Premium
Country
Device
(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)
Operating System
(iOS 10, Android Oreo, Windows 10,etc.)
