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Could not connect to Database, Can you help me solve it please? | Forum

xuehaowang May 14 '13
Hi, you can see the last screenshot.
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dave Leader
dave May 15 '13

when you put in your database information did you use a prefix on username and db name, it should be  format such as   prefex_name   the prefex is your username u use to sign  in...  For example if you use cPANEL then it would be your username for cpanel.


So if that is the case.. then do it like this





you do not need to use the prefix for the password just put the password by itself.   Also use for the host type in the word localhost..


does that help...

Alia Team
Alia May 21 '13
+1 to Dave's reply