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help me please | Forum

Asif
Asif Jun 17 '13
after a user logout they are showing online even though they are offline please give me a solution to solve this 


letzconnect.net

bobbi
bobbi Jun 17 '13
sounds like your cron, but i have no idea how to fix it i dont have cpanel
Alia Team
Alia Jun 19 '13
Asif,

1. Do they stay online after clicking "Log out"? Or they stay online when they just close their browser without actually loging out?

2. For how long do they stay online? About 30 mins?

3. Can you check whether activity notification emails/mass mailings are coming to your users? ( this indicates whether Cron is working or not)
Alia Team
Alia Jun 19 '13
Topic was moved from General Questions.
Asif
Asif Jun 19 '13
yes cron is working perfectly


they stay online when they just close their browser without actually loging out aliia

Alia Team
Alia Jun 20 '13
Asif,  if user just closes the browser without loging out, he stays "online" under "Members" sections as well as in chat for 30 minutes.

30 mins timelimit is set here: ow_system_plugins/base/bol/user_service.php:
method - deleteExpiredOnlineUsers

So after 30 minutes system checks whether user was active or not, if user stayed inactive for 30 minutes ( and he surely did, since he just closed the browser), CRON will "offline" this user.

Please check how long your users stay "online" when just closing the browser. If it is way more then 30 mins, let me know.

Asif
Asif Jun 20 '13
they are showing online for more than 6 hour and never goes offline if user just closes the browser without loging out  Aliia
Asif
Asif Jun 24 '13
waiting for your reply aliia
Alia Team
Alia Jun 26 '13
Asif, everything is working on your site.
Users are getting loged out automatically after some time:

1. Me being online ( after I closed my browser without loging out)



2. After about 30mins-1hour I am not online.


Asif
Asif Jun 26 '13
i solved the problem by copying the cron folder from a newly installed oxwall
Alia Team
Alia Jun 26 '13
thanks for letting me know.