go to : mysite.com/admin/plugin/virtual-gifts/categories
add new category : example just now flowers changed to Kawaiil think it is a provider problem because l have asked the provider you advice to make automatic installation from the the link you provide (arvixe)
l had also problem in title site : My site.com name provided by arvixe
first was ok the second no (l went to language looked for that name and changed by my name
l am going to stop my changing until you see what is happening