I have just backed up the whole thing and if I ever install it again I'll do from backup...
This is the email message I have just got from them. They keep pushing me into a more expensive plan, and considering the very little use of oxwall I've been having, I'm really just tired of this BS (from the hosting company):
"Considering that your website is running a social networking service with OxWall, a VPS may actually be your best option, which would involve moving to another host. While technically any developer should be able to cache the website to optimize it for use on any server, if your developer is incapable of this, we recommend looking into a VPS platform: http://www.webhostinghub.com/alternatives/
The reality is that this site is not compatible with shared hosting in its current state. The server is running Better Linux, which means that if one user (you, for example) has a temporary spike in resource usage, the server temporarily dedicates a limited amount of server resources to that user, while still giving the majority of the system's resources to the other users on the server. That makes it so your website does not negatively impact other users, but it does mean that you are seeing the impact of the high resource usage on your own account. I'm not going to ask you to upgrade, because honestly your website is beyond what the highest level package can effectively run without limits around 40% of the time (As you can see from the resource graphs). At this point, unless the DHBClub installation is removed, a VPS would be the best environment for your website. If you have any further questions, please do not hesitate to contact us 24 hours a day, 7 days a week. Best Regards, Madeleine F. 877-595-4HUB (Toll Free) 757-416-6627 (Int'l) 24x7 EMAIL and PHONE Technical Support"
Can you guys, please contact your hosting providers and request statistics which part of the Oxwall software or what exactly causes this high CPU usage?
Are those 70 members active? Actually shared hosting is good just for the start, like 5 to 10 active members, then you definitely need to upgrade, even using the default plugins only.
Can you guys, please contact your hosting providers and request statistics which part of the Oxwall software or what exactly causes this high CPU usage?
In the end people click and click a lot, I have seen people sit at facebook hitting refresh and clicking around just to kill time waiting for replies etc. This will hurt your server, the only way to fight this is to set up a time delay saying "Sorry you have accessed to many pages at one time. Please wait 20 seconds" (Another issue is tabbers people who open 20+. tabs)
And just FYI, it's not just about Oxwall. webhostinghub.com actually did change their metrics. My "CPU usage" keeps having spikes and peaks, even though I have already removed Oxwall and another website. The only way to have the 'cpu usage' low is if you have only one static website, with very few pages and almost no traffic. I know because I'm the 'webmaster' for other friends and I built their websites. Their 'cpu usage' is low.
ANY kind of dynamic content makes the chart go crazy, it doesn't matter if the websites do anything or if they are just there, collecting dust. They WANT to force you to upgrade and pay more. I've had the very same websites at other hosts, and never had any problem like this before.
Lesson learned: never pay for 3 years. They ALWAYS pull at trick after first year to push you into more expensive plans...