Message: Unable to load template file '/ow_plugins/photo/views/controllers/photo_ajax_update_photo.html' File: //ow_libraries/smarty3/sysplugins/smarty_internal_templatebase.php Line: 127 Trace: #0 /ow_core/view_renderer.php(101): Smarty_Internal_TemplateBase->fetch('...') #1 /ow_core/renderable.php(263): OW_ViewRenderer->rendertemplate('...') #2 /public_html/ow_core/request_handler.php(274): OW_Renderable->render() #3 /ow_core/application.php(317): OW_RequestHandler->dispatch() #4 index.php(65): OW_Application->handleRequest() #5 {main} Type: SmartyException

Topic was moved from Installation Troubleshooter and Server setup.

TBird, when do you get this error?
What did you do before it appeared? Did you delete anything?

I have the exact same issue. It seems to be an AJAX problem. I can't upload new photos. I get the same error about missing photo/views/controllers/photo_ajax_update_photo.htm.

The photos won't respond to clicks. When using the JS console to debug, I get the following error when clicking on a picture:

1. Uncaught TypeError: Cannot call method 'pushState' of undefined photo.js:15
1. setIdphoto.js:15
2. (anonymous function)photo:916
3. x.event.dispatchjquery.min.js:5
4. y.handle
2. 
   

Tartaren, the thing is that method cannot be called, most obvious reason is that javascript is broken. This can happen mainly due to the third-party javascript code or plugin you used. Please confirm. 

Also, on what page does it happen? which plugin is it?

Yes, I have discovered that JS is broken. This is apparent at various places and is not limited to a specific plugin function. For example, when I try to customize the front page, none of the drag'n'drop functions works. Even the button disable/enable JS doesn't do anything. In the J script panel I can see that a lot of the methods are not defined.

The site was transferred and the JS got broken in the process. Where can I check if all JS definitions are present and all scripts available?

Thanks.

Ross,

An interesting observation- if I reload the page after getting there, the JS starts working. Weird.

On the frontpage, this another method that JS seems to not know about.

"Uncaught TypeError: Object [object Object] has no method 'sortable'"

Tartaren, I can't tell you which third-party plugin do that, can you please deactivate all third-party plugins one by one and see whether the issue with JS persists. 

It looks like the issue was related to a rogue header. All seems well now.

Great! I'm going to mark this post as Solved now.