Thank you for your help Ross will go see if I can change it
Amber, there definitely should be such a profile question which is connected to this account type. You should do the following:1. go to your profile questions in admin panel
2. show profile questions to a certain account type
I believe there should be a profile question "Account type" connected to the TRIAL account type, please check, then you
3. Click on the edit button, to enter that profile question
4. there will be a field - For account type, change the value in this field for all account type
5. then delete this field