All of the complaints about the plugin's installation and coding we're invalid and it really shows how much of an amateur operation Oxwall is running.  

The first email I got from your team was ridiculous enough to:

1) Suggest that the plugin was a scam because Daisy thought you had to rename a file to install the plugin was wasn't true by any means.

2) Ask why the plugin deleted tables after it added tables.  Again, any amateur PHP developer could look at the code for 2 seconds and realize that was not true.

3) Make the ridiculous notion that 2 bad reviews meant that every single person was having trouble.  Again, not true.

4) Finally, a file had to have 777 permissions (which was stated in the instructions file) and apparently that wasn't enough.  You guys claimed that most servers need to change permissions which is inaccurate as well.

Does anyone at Oxwall know anything about PHP or MySQL?

Unfortunately, everyone who has purchased the plugin is now out of luck because of Oxwall's decision.  We can no longer support the plugin.  I've been in shock at how childish and ridiculous the people running Oxwall have been.  Because of this, we've decided to remove Oxwall support from our main package as well.  Now I know why CometChat didn't want to get involved in your plugin store.

hello, thank you for your reply me personally arrowchat I install the first time it works very well, but how can I do to update the plugin for spending $ 80 for not having the support I understand anything because plugin already been on sale for several months before I bought and I took it and boom it is removed.

Is that the team could be seen to recover.

please.

cordially

These plugins were suspended because of non-standard installation process. Please check Store submission requirements: http://docs.oxwall.org/dev:store:item-policy

Users have hard time with plugins that require custom installation. This results in frustration, bad user experience, and negative reviews. The plugins in question were submitted before the review process was established, and should they be submitted now, they wouldn't get approved.

We see no problems to approve the plugins upon successful revision, resubmit, and review. We are willing to offer our assistance to any developer seeking to create Oxwall-compatible plugins.

Quote from ArrowSuites

Quote from Abbey This is why I bought cometchat.

I would like to point out that arrowchat is not a plugin, it's a 3rd party integration, just like cometchat.
Also for those who bought arrowchat here should be offered proper support via your customer support on arrowchat.com regardless if it's being sold via the store here.

Actually, the plugin on the Oxwall store was specifically designed for Oxwall and not a 3rd party integration.  Support has been dropped because the files are gone.  We're handling this by giving anyone who purchased the plugin a free starter edition.

Thought I would also clear up that the plugin did install via the admin panel.  The only difference was that you had to upload the files to your plugin folder and then install instead of uploading the entire zip file.