We build. You grow.

Get best community software here

Start a social network, a fan-site, an education project with oxwall - free opensource community software

Member can't respond to E-mail | Forum

Topic location: Forum home » Support » General Questions
bob daubney
bob daubney Jul 4 '11
I have a member that can't respond to e-mail he sent me this
"it wont let me reply to email or into IM it may be something with my computer but i am not having any trouble with other sites"
no one on the site is having that problem I told him to clear his cache and cookies don't know if that will help does anyone know what the problem might be?
Den Team
Den Jul 5 '11
Sorry, but this isn't clear. Would you get more details?
bob daubney
bob daubney Jul 10 '11
This member on my site could not respond when he got am e-mail could not right on wall he can get on the main page but when he clicks any menu button it won't go to that page. I deleted his profile and he joined the site again with the same thing, the site will not let him do anything no one on the site has this problem but him. Could this be his computer or something with the website?

Thanks
Bob
Michael Leader
Michael Jul 10 '11
Get the user to try using different browsers, IE9 (rubbish), Firefox or Chrome. Also consider trying this qiuck fix.

http://www.oxwall.org/forum/topic/1377 I had similar issues and this sorted it for me.
Den Team
Den Jul 10 '11
May be this user disabled Javascript in his browser?