Omari, regarding links coming as plain text.
Admin panel>>settings>>languages.
Find following text key:
{text key='base+reset_password_mail_template_content_html'}
Content of this key:
Dear {$username},
<br />
You requested to reset your password. Follow this link ({$resetUrl}) to change your password.
<br />
If the link doesn't work, please enter the code manually here ({$requestUrl}). Code: {$code}
<br />
If you didn't request password reset, please ignore this email.
<br /><br />
Thank you,
{$site_name}<br />
You will need to edit it so that it looks like:
Dear {$username},
<br />
You requested to reset your password. Follow this link <a href="{$resetUrl}>{$resetUrl}</a> to change your password.
<br />
If the link doesn't work, please enter the code manually here <a href="{$requestUrl}">{$requestUrl}</a>. Code: {$code}
<br />
If you didn't request password reset, please ignore this email.
<br /><br />
Thank you,
{$site_name}<br />
Note: hotmail works so that if email lands in your junk box, all links are removed automatically.