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Can't extract plugin archive files [Answered] | Forum

Stephanie
Stephanie Jan 3 '14
When I try to add the plugin for a chat, I'm getting this error

Can't extract plugin archive files



The plugin comes from here

http://www.embedded-chat.com/


any ideas?



The Forum post is edited by Alia Jan 7 '14
Alia Team
Alia Jan 5 '14
+1 to Paul's reply.

Also, make sure that FTP user which you  use to add new plugin has enough rights to write into ow_plugins folder.
Stephanie
Stephanie Jan 5 '14
No, the plugin isn't made for oxwall specifically. Does it need to be?


The person adding it, the account, is the owner, so they should have the correct rights