When someone pays a membership, it appears in the page admin / Paid membership for some time.
Then he disappears ( After about 30 minutes) . He disappears from the database ow_membership_user.
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Paid membership | Forum
Marc
Jul 28 '11
Who can tell me how to get data from the membership of the user remains in the database
Team Egor Bulgakov
Jul 29 '11
Hi Marc,
to investigate this I need more info about the problem you have
What is the period of the membership purchased?
Is this user still present in ow_base_user table?
to investigate this I need more info about the problem you have
What is the period of the membership purchased?
Is this user still present in ow_base_user table?
Marc
Jul 29 '11
the period of the membership purchased : 30, 90 or 180 days
Yes this user still present in ow_base_user table
Team Egor Bulgakov
Aug 1 '11
Marc,
can you send me your site cpanel access via PM so I could check the issue,
I tried to reproduce the situation you have but no success
can you send me your site cpanel access via PM so I could check the issue,
I tried to reproduce the situation you have but no success
Diana casoria
Jun 14
It sounds like there might be an issue with the database handling or a cron job that’s incorrectly removing users from the membership list. I suggest checking any recent changes in the membership plugin or database configuration. Additionally, reviewing the server logs for any errors around the time members disappear could provide some clues. For a comprehensive overview of different membership management options, you can visit https://membershipdetail.com/.
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