My users are always online and no one is receiving replies to forum topics. Any help? Thanks!
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Users always online | Forum
Chris
Jan 28 '14
I know this has to do with my cron jobs, and I've researched the forum and tried some solutions but I'm out of options.
Leader
Team ross
Jan 29 '14
If you Cron is running those users should have been loged out automatically after 30 mins.
30 mins timelimit is set here: ow_system_plugins/base/bol/user_service.php:
method - deleteExpiredOnlineUsers
So check this file as well. You might have set another timelimit there.
30 mins timelimit is set here: ow_system_plugins/base/bol/user_service.php:
method - deleteExpiredOnlineUsers
So check this file as well. You might have set another timelimit there.
Team
Team ross
Jan 29 '14
public function deleteExpiredOnlineUsers()
{
$timestamp = time() - 30 * 60;
$this->userOnlineDao->deleteExpired($timestamp);
Leader Kieron H
Jan 30 '14
try declaring your cron by going to youriste.com/ow_cron/run.php/ and see if the users go offline
Chris
Feb 1 '14
This is what I got when I went to that URL
"Parse error: syntax error, unexpected ':' in /home/tol/public_html/ow_cron/run.php on line 51"
Leader Patricia Zorrilla
Jul 12 '14
I have read all the forum post is looking for "Always online" understand that if my users are always connected and everything works well is me because of cron.
My command line is:
/ usr / bin / curl http://www.mysite/ow_cron/run.php>; / dev / null
and changing it to:
/ usr / bin / curl http://www.mysite.com/ow_cron/run.php>; httpdocs / ow_cron / cronrun.txt
creates the file: cronruntxt of 0 bytes.
Can anyone give me an idea or help?
Team ross
Jul 14 '14
Patricia, if your users stay always online then your cron is not working properly. Contact your hosting provider to help you to configure it right.
Leader Patricia Zorrilla
Jul 14 '14
Ross, all other cron tasks run successfully, including complicated plugins like this: http://www.oxwall.org/store/item/530 ;
Everything works ... except that I have permanently connected 500 members of 661's in total.
Any help or idea?
Leader Patricia Zorrilla
Jul 15 '14
I get the current timestamp value of execution:
BASE_Cron :: deleteExpiredOnlineUserProcess
from table:
ow_base_cron_job that has executed this.
Translating timestamp value of the image
http://www.unixtimestamp.com/index.php ;
EVERY MINUTE I see running as scheduled and have as is recommended by Oxwall (I have also tested every 5 to 10 minutes).
But it does not work. Please help!!
Leader
Team ross
Jul 16 '14
Do you have any third-party plugins like autonline users or login as a user?
Do not pay attention to this table. Please enable debug mode and go to www.yourdomain.com/ow_cron/run.php do you get any error or message?
Leader Patricia Zorrilla
Jul 16 '14
No warning or error, and end up with:
Not Found
The requested URL / was not found e500.php on this server.
Additionally, a 404 Not Found Error was Encountered while trying to use an ErrorDocument to handle the request.
Team ross
Jul 16 '14
Have you enabled debug mode?
Make sure you have e500.php file on your server. If yes, what is the permission for it?
Leader
Team ross
Jul 16 '14
well, it should be check the default software package and transfer it to your server. 
