I have Lots of your plugins Purus. they great and you are 1 of the sellers I trust.
I would also add that FoxTechs were very good when it come to offering a refund for their taggs plugin when their support were unable to help me with a plugin conflict.
I will say however that I never got any support for their Adspro plugin that decided to stop working for no apparent reason for 2 weeks. It has now started working however on its own again but I did loose the only paying advertiser that I had.
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It's getting harder to trust Oxwall store with your money | Forum
Steve Winter
Mar 12 '14
I have Lots of your plugins Purus. they great and you are 1 of the sellers I trust.
There should be some sort of graphic or something to set people like Purusothaman and other quality plugin authors apart from others.
Shaun
Mar 12 '14
I have Lots of your plugins Purus. they great and you are 1 of the sellers I trust.
There should be some sort of graphic or something to set people like Purusothaman and other quality plugin authors apart from others.
How about a new user role and badge "TRUSTED DEVELOPER" easy to implement and maintain.
Team Den
Mar 12 '14
Thanks for raising the topic up, guys, this is really actual theme for discussing.
No doubts, Oxwall Store should be improved. As I said somewhere on the forum in previous, we are going to implement the first part of improvements soon.
First, OCSL :
- will be defined more properly
- free plugins will be able to use the OCSL also. We realized that a lot of developers use BSD license for their plugins by coping it from Oxwall Foundation plugins without realizing the keynotes of the license.
Second: Oxwall Store TOS will be updated with extended responsibilities and rights for buyers and sellers.
Third: Developers should define their own Terms of Use for each plugin, including their support and refund policy. So both sides will have more options to operate with payment providers when conflict situation is reached.
Fourth: we are going to add a few options to item's page including version compatibility
Personally, I don't like the idea of "Trusted developer" badge only for one reason - there is no any way to verify it full at the beginning. That's why community's verification (reviews) looks the best option. As it is organic and works very simple and provide each new customer with the most trust experience.
So, we are opening for reasonable suggestions for the changes. If you would like to define any specific point in TOS or OCSL, feel free to post it here and discuss. Yes, we are working hard on the next Ox update, but obviously, Oxwall Store requires changes and we are ready to perform it.
Thanks.
p.s. FoxTechs, as to Featured option, you are right, it should be updated also and this is something we are going to think about later. The main problem with featured items is that there are only a few of them which we can really mark as featured (item should have original idea, perfect user interface, follow UI guidelines etc). I suppose it should take a time while developers will learn the platform deeper and more of them start to create "featured" features :)
The Forum post is edited by Den Mar 12 '14
Purusothaman Ramanujam
Mar 13 '14
My suggestion would be to add a new markup entities in plugin.xml to let the store know about refund and support policies.
This can be checked when any new version of plugin in uploaded.
Jeff
Mar 13 '14
Personally, I don't like the idea of "Trusted developer" badge only for one reason - there is no any way to verify it full at the beginning. That's why community's verification (reviews) looks the best option. As it is organic and works very simple and provide each new customer with the most trust experience.
I think a seller rating fixes this without you having to do much. They don't need a badge or anything. Just a seller rating. Just like Etsy or eBay or almost every e-commerce site. There needs to be something that helps distinguish trusted and experienced sellers from those who aren't. You could also show a sellers average plugin rating (maybe?) if that is easier. That'd be the same idea.
crb
Mar 14 '14
Hello i am Casper, sort of new here. Been following wall and oxwall for 3 years because of the interest of making a site. Just made a oxwall installation after being fiddleing with wall. Because of my lack of develop skills i'm not going really fast ;) More guides should be great.
I want to make a site but the product that is free, isn't finished without the plugins that are for sale. I believe most of the developed plugins that cost money need to be in the default package, this will get more users for the site. The more users, oxwall users can create, the easier it is for them to monetize other, more specialist plugins. Maybe a package deal could be created ? To buy the plugins that are, i think essential to the product, you need to invest almost 1000 dollar.
With a few great networks you have the investors for the development.
With help in development i can create one. Got the perfect community to target, will need lots of plugin development, has very good grow potential.
I want to make a site but the product that is free, isn't finished without the plugins that are for sale. I believe most of the developed plugins that cost money need to be in the default package, this will get more users for the site. The more users, oxwall users can create, the easier it is for them to monetize other, more specialist plugins. Maybe a package deal could be created ? To buy the plugins that are, i think essential to the product, you need to invest almost 1000 dollar.
With a few great networks you have the investors for the development.
With help in development i can create one. Got the perfect community to target, will need lots of plugin development, has very good grow potential.
The Forum post is edited by crb Mar 14 '14
Kenneth
Mar 14 '14
Hello i am Casper, sort of new here. Been following wall and oxwall for 3 years because of the interest of making a site. Just made a oxwall installation after being fiddleing with wall. Because of my lack of develop skills i'm not going really fast ;) More guides should be great.
I want to make a site but the product that is free, isn't finished without the plugins that are for sale. I believe most of the developed plugins that cost money need to be in the default package, this will get more users for the site. The more users, oxwall users can create, the easier it is for them to monetize other, more specialist plugins. Maybe a package deal could be created ? To buy the plugins that are, i think essential to the product, you need to invest almost 1000 dollar.
With a few great networks you have the investors for the development.
With help in development i can create one. Got the perfect community to target, will need lots of plugin development, has very good grow potential.
The plugins you are talking about are not developed by Oxwall, These are individual developers who have dedicated time to Oxwall to make widgets/plugins.
Your best bet to get packaged deals is to contact the developers themselves and ask if you can by all their plugins for a set price. However, Don't expect 20-30$ I would assume a 5-10 plugin package would never sell any less than 100$. Especially if said plugins retail on the site at 25$
Thanks for raising the topic up, guys, this is really actual theme for discussing.
No doubts, Oxwall Store should be improved. As I said somewhere on the forum in previous, we are going to implement the first part of improvements soon.
First, OCSL :
- will be defined more properly
- free plugins will be able to use the OCSL also. We realized that a lot of developers use BSD license for their plugins by coping it from Oxwall Foundation plugins without realizing the keynotes of the license.
Second: Oxwall Store TOS will be updated with extended responsibilities and rights for buyers and sellers.
Third: Developers should define their own Terms of Use for each plugin, including their support and refund policy. So both sides will have more options to operate with payment providers when conflict situation is reached.
Fourth: we are going to add a few options to item's page including version compatibility
Personally, I don't like the idea of "Trusted developer" badge only for one reason - there is no any way to verify it full at the beginning. That's why community's verification (reviews) looks the best option. As it is organic and works very simple and provide each new customer with the most trust experience.
So, we are opening for reasonable suggestions for the changes. If you would like to define any specific point in TOS or OCSL, feel free to post it here and discuss. Yes, we are working hard on the next Ox update, but obviously, Oxwall Store requires changes and we are ready to perform it.
Thanks.
p.s. FoxTechs, as to Featured option, you are right, it should be updated also and this is something we are going to think about later. The main problem with featured items is that there are only a few of them which we can really mark as featured (item should have original idea, perfect user interface, follow UI guidelines etc). I suppose it should take a time while developers will learn the platform deeper and more of them start to create "featured" features :)
I'm glad to see you are taking an interest in updating the store, I also glad developers and consumers are not pointing fingers at each other and constructively getting along to try and brainstorm ideas to make the store a better place for both of them.
crb
Mar 15 '14
@Kenneth. I know but i see that the developers of the plugin are in this post. That is why is post it here.
I know they put lots of time and effort in it but for the continuing of this product they are part of the development of oxwall and it is there common interest. Letting go off the income of some basic plugins will attract more users.
I know they put lots of time and effort in it but for the continuing of this product they are part of the development of oxwall and it is there common interest. Letting go off the income of some basic plugins will attract more users.
The Forum post is edited by crb Mar 15 '14
Purusothaman Ramanujam
Mar 15 '14
I am okay with providing some free plugins and not supporting it. I personally know many developers who add free plugins by copying the plugin designs, were not able to provide support.
I do have few free plugins. I do not over-charge my plugin and provide same level of support for any kind of plugin - free or paid.
The major problem here is that most plugins listed under users are not developed by them. They get it developed by others and list them in store. That's where many struggle to provide support.
I do have few free plugins. I do not over-charge my plugin and provide same level of support for any kind of plugin - free or paid.
The major problem here is that most plugins listed under users are not developed by them. They get it developed by others and list them in store. That's where many struggle to provide support.
John
Mar 15 '14
The major problem here is that most plugins listed under users are not developed by them. They get it developed by others and list them in store. That's where many struggle to provide support.I think that is very much the case. They need a new plugin, get a developer to create it and then try to offset the cost by selling it at the store. If someone needs help, the developer expects to be paid and the rot sets in.
The best solution is to have Oxwall and a few trusted people like yourself develop the plugins and control the price. As one person said here or somewhere else, it could cost $1000 to get a top-notch site running and Oxwall gets virtually nothing for developing the core.
The Forum post is edited by John Mar 15 '14
Oxwall Accessories
Mar 15 '14
The major problem here is that most plugins listed under users are not developed by them. They get it developed by others and list them in store. That's where many struggle to provide support.
I highly disagree with that. Well...... I semi disagree with that. My company provides excellent customer service. Our developers are highly skilled and work very hard troubleshooting issues as soon as possible. The same is true for you Purus. Some others not so much.
Oxwall Accessories
Mar 15 '14
I think that is very much the case. They need a new plugin, get a developer to create it and then try to offset the cost by selling it at the store. If someone needs help, the developer expects to be paid and the rot sets in. The best solution is to have Oxwall and a few trusted people like yourself develop the plugins and control the price. As one person said here or somewhere else, it could cost $1000 to get a top-notch site running and Oxwall gets virtually nothing for developing the core.
I can only assume that oxwall gets a decent piece of the pie. They sell attribution links and then there is skafla and the whole skadate thing. Anyways... They are an OPEN SOURCE script. They have an OPEN SOURCE store. I think that is awesome. I also think the seller ratings would be a good idea. Change the reviews into a mandatory feedback plugin. Sellers can get a feedback rating and # of items sold just like ebay. Could make it send daily notifications till feedback is left. easy does it.
John
Mar 15 '14
I semi disagree with that. My company provides excellent customer service. Our developers are highly skilled and work very hard troubleshooting issues as soon as possible.Please allow me to comment about your post and I sincerely ask that you take what I'm about to say in good faith:
I visited your store profile and you use the word "I" where a company of two or more always refers to the organisation as "We". Secondly, the link to your web site doesn't work and finally, you only tells us what you can do for us and nothing about the structure of your firm.
There is already an individual on this site who comes up with some great ideas, but depends on another person to develop them. He's run into trouble because his partner now has other commitments, but because he initially represented himself as the company, he's now copping the flack.
I'm wondering if your "company" is structured along the same lines?
Our developers are highly skilled and work very hard troubleshooting issues as soon as possible.The same could probably be said for the other company until one of the wheels fell off. Also, it sounds like you are operating exactly the same as him - An ideas man with a network of people or a single person who does the coding. We just don't know.
When it comes to very small pickings like developing and marketing Oxwall plugins, Id much rather deal with the developer himself, but even that is difficult. There's not enough in it to prop up a company.
So please, modify your profile to give a better corporate image, get your website working, put a photo of yourself on your profile and get rid of your current avatar. . . .Please!
Purusothaman Ramanujam
Mar 16 '14
The major problem here is that most plugins listed under users are not developed by them. They get it developed by others and list them in store. That's where many struggle to provide support.
I highly disagree with that. Well...... I semi disagree with that. My company provides excellent customer service. Our developers are highly skilled and work very hard troubleshooting issues as soon as possible. The same is true for you Purus. Some others not so much.
Totally agree. But you should know already what I mean. Developers who did the plugin disappear suddenly.. That's main issue I want to point out and not any particular person.
Kenneth
Mar 16 '14
The major problem here is that most plugins listed under users are not developed by them. They get it developed by others and list them in store. That's where many struggle to provide support.
I highly disagree with that. Well...... I semi disagree with that. My company provides excellent customer service. Our developers are highly skilled and work very hard troubleshooting issues as soon as possible. The same is true for you Purus. Some others not so much.
Totally agree. But you should know already what I mean. Developers who did the plugin disappear suddenly.. That's main issue I want to point out and not any particular person.
Yeah, What I believe puru wants to get across is simple. One bad meal makes you loose your appetite.
If someone gives me a sandwich and promises it will look good, taste good and fill me up for the day.
When this sandwich is bought you get the wrong bread, there is a hair in it and it looks nothing like the picture. You go back to the store and they are gone or refuse to service you. This would raise concerns over eating out anymore.
Oxwall store could go down that route. Why buy from Oxwall Accessories when Foxtech already took my money and didn't provide me with what was promised? It's simple why trust you when someone who sold the same product failed me once already? This is simple marketing. If everyone was on the same page then consumers would know their money could be trusted in the store. This store is Oxwall so why trust it if people can take my money and leave? Just putting their hands up and saying "Well we just wanted to take it down instead of fix it"
How would this make you feel If I bought your product and kept it, took my money back and said "I just don't feel like paying for it". The feeling is the same on both sides of the fence.
My point is, One sour apple hurts the whole market so get rid of them now and update the whole system so there is no more cop-outs.
Oxwall Accessories
Mar 16 '14
@John & Kenneth,
Our Main page is down due to server change. Only two days its been down in years. lol I would like to state that we started publishing plugins before foxtechs came into the picture and have also provided service for our products the whole time. Our company has even been approached by skadate for permission to list our plugins on their recommend plugins page and we were also the first to be listed on the Premium Services page. All though I do take pride in OxwallAccessories its important to remember that I am also just another individual who uses oxwall and I may refer to myself as I here and there rather that we.
On that note, I have personally been affected by other developers in a negative way here on oxwall years back and that's when I decided to put together a company to do it better. My poor purchasing decisions as an oxwall plugin consumer led me to purchase plugin from both Paul (foxtechs) and Arron. Nothing I have ever purchased from these two have worked for me *AS ADVERTISED*. I sent every developer here messages about custom work and never got a response or was just turned down. Then Purus came around and things got better. We had some clashed communication sometimes but he always did his best to code everything I needed. He started filling the store with what people wanted and most of the time they were 5 star plugins And here is the important part, (THE CODE IS CLEAN)! My only issue with Purus I ever had was that he was too busy!
After Purus got super busy I decided to start hiring some outside developers and to make a long story short we put together a team that can offer the things that people on oxwall want. Our developers in many aspects are dealing with you directly on any issues that may arise, however 90% of these issues are usually something very small that I can personally take care of to save them time i.e. cron job, plugin conflict, etc, etc.
One last thing I would like to touch on is that the reason for us building the @connect was 110% because we knew that 15 or 20 people bought this other plugin from foxtechs and Paul disappeared rather than fix the issues at hand. We published this plugin as a way for people to get the feature to their site members that were promised it and who were already trying to use it. I was one of them.
We need feedback scores. Its that simple! All those assumptions just made about OxwallAccessories would have been ratified by by awesome feedback score and both these members would have seen that. Oxwall will also need to implement a seller Ip block to prevent sellers from making accounts,granting plugins,and faking feedback!
bobbi
Mar 16 '14
i would trust oxwall accessories any day over paul cuffe, at least they are honest and dont vanish at the first sign of trouble, paul is a waste of space and if he reads this he will know why i am hacked off with him
Kenneth
Mar 16 '14
@John & Kenneth,Our Main page is down due to server change. Only two days its been down in years. lol I would like to state that we started publishing plugins before foxtechs came into the picture and have also provided service for our products the whole time. Our company has even been approached by skadate for permission to list our plugins on their recommend plugins page and we were also the first to be listed on the Premium Services page. All though I do take pride in OxwallAccessories its important to remember that I am also just another individual who uses oxwall and I may refer to myself as I here and there rather that we.
On that note, I have personally been affected by other developers in a negative way here on oxwall years back and that's when I decided to put together a company to do it better. My poor purchasing decisions as an oxwall plugin consumer led me to purchase plugin from both Paul (foxtechs) and Arron. Nothing I have ever purchased from these two have worked for me *AS ADVERTISED*. I sent every developer here messages about custom work and never got a response or was just turned down. Then Purus came around and things got better. We had some clashed communication sometimes but he always did his best to code everything I needed. He started filling the store with what people wanted and most of the time they were 5 star plugins And here is the important part, (THE CODE IS CLEAN)! My only issue with Purus I ever had was that he was too busy!
After Purus got super busy I decided to start hiring some outside developers and to make a long story short we put together a team that can offer the things that people on oxwall want. Our developers in many aspects are dealing with you directly on any issues that may arise, however 90% of these issues are usually something very small that I can personally take care of to save them time i.e. cron job, plugin conflict, etc, etc.
One last thing I would like to touch on is that the reason for us building the @connect was 110% because we knew that 15 or 20 people bought this other plugin from foxtechs and Paul disappeared rather than fix the issues at hand. We published this plugin as a way for people to get the feature to their site members that were promised it and who were already trying to use it. I was one of them.
We need feedback scores. Its that simple! All those assumptions just made about OxwallAccessories would have been ratified by by awesome feedback score and both these members would have seen that. Oxwall will also need to implement a seller Ip block to prevent sellers from making accounts,granting plugins,and faking feedback!
I in noway mean't you were a bad developer what I mean't was because of bad development by others. I and others will soon get a bad taste in the Oxwall store without a better store being presented to bring hard working developers forward and
1. To clean up the bad and abandoned projects
2. Scare/Keep away any money makers who don't show support etc.
What I mean by the first is to just make sure the store is developed projects that are still in use, being developed further or finished with support handy
What I mean by number 2 is that the set support rules etc will make it so that if they don't give support or don't give what is advertised and promised money is returned to said buyers.
That is easier said than done of course, I would leave it up to the trusted developers and Oxwall to figure out what they feel is fair between them etc.
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